I have experience working with Jim and Dan. Very wonderful people. They make you feel as if you're at home working alongside them with their up to date progress details. My go to service company for all of my equipment. Recommend.
We are able to troubleshoot and resolve most issues in house however we have relied on ISM on several occasions and it has always been a great experience. ISM is always our “go to” for VFD’s, servos etc. They are extremely knowledgeable, troubleshoot on site and are quick to respond. We had a 300hp ABB drive fail on 3rd shift. We were able to reach Jim immediately and he was out there early that morning. The unit was discontinued and a retrofit/upgrade not the fastest option so Jim diagnosed the unit, replaced the faulty components and we were up and running.
I have had the pleasure of working with Jim for many years, and still count on him for repairs and service. He is excellent at diagnosing and repairing electronics, and has always been very up front and honest in all situations – appreciated qualities that are shared by everyone at ISM.
Thanks for your help with Schneider (Electric). They really bragged on y’alls service and knowledge.
My dear friend. We received and installed the touchscreen on Friday. One more time I should thank you and your team for such outstanding support and service.